February 26th Keynote Summary

Nahla Kor – CFFB presentation – February 26, 2016 During her visit to CFFB last month, Nahla provided a range of good customer-service ideas. Nahla is a champion for a holistic approach to customer service excellence, which she described as “4P’s with customers at the centre”. Here’s the picture Nahla presented: …and some examples of […]

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February 26th Business Summary

At our February, 2016 luncheon at Bingemans, Sarah Mason from BMO and Sabrina Fitzgerald from PWC shared with us why they have such great passion for the Centre for Family Business. Both Sarah and Sabrina grew up working in businesses that their families started.  Sabrina worked in her mother’s franchise companies starting in her high […]

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